Privacy Policy
INTRODUCTION
Kimpton Property Management Limited ("we," "us," "our", "Kimpton Property Management") is dedicated to safeguarding your privacy when handling personal information. Personal information refers to data about an identifiable individual (a natural person) This policy outlines how we collect, use, disclose, and protect your personal information. It does not limit or exclude any of your rights under the New Zealand Privacy Act 2020 (the Act). For more information on the Act, please visit www.privacy.org.nz.
CHANGES TO THIS POLICY
This policy was last updated on January 16, 2026.We may update this policy by posting a revised version on our website. Any changes will take effect from the date the revised policy was uploaded.
HOW WE COLLECT YOUR INFORMATION
We collect your personal information from various sources, including:
- Directly from you when you provide it through our website, related services, registration or subscription processes, or during any contact with us ( as phone calls or emails).
- From third parties, when you have authorized this or when the information is publicly available.
Whenever possible, we aim to collect your personal information directly from you.
HOW WE USE YOUR PERSONAL INFORMATION
We will use your personal information for the following purposes: To verify your identity, to provide you with our services and products, and to market our offerings to you, which may include electronic communication such as texts or emails.
Additionally, we may use your information to enhance our services, conduct necessary credit checks, manage billing and payment processing, and respond to your inquiries or complaints. We may also conduct anonymised research and analysis, protect our legal rights, and collect debts related to levies and other costs, as well as for any other purpose you authorise or as permitted by law.
DISCLOSING YOUR PERSONAL INFORMATION
We may share your personal information with: a company in our group, businesses that assist our services and (including those who host or maintain our IT systems), credit reference agencies for credit checking purposes, third parties for anonymised analysis, regulatory authorities who can request your information, and any other authorised individuals or entities, including law enforcement agencies. Note: some of our service-supporting businesses may operate outside of New Zealand, which means your personal information could be stored and processed internationally as well as domestically.
PROTECTING YOUR PERSONAL INFORMATION
We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse. We take your privacy seriously and would not unreasonably undermine this.
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
You have the right to access your readily retrievable personal information that we hold, subject to certain grounds for refusal outlined in the Act. Before you exercise this right, we will require evidence of your identity. If you request a correction to your personal information and we determine that the correction is reasonable and feasible, we will make the necessary changes. If we do not make the correction, we will take steps to note your request on the personal information that we hold.
To exercise these rights please email us at info@kimptonproperty.co.nz with proof of your identity and details of your request. Please note that we may charge reasonable costs for providing copies of your personal information at your request.
INTERNET USE
While we strive to ensure we hold secure internet connections, sharing your personal information online is done at your own risk. If we offer a message board or chat room on our website and you choose to share your personal information there, you acknowledge that it will be publicly accessible and Kimpton Property Management cannot be held responsible for your information being made available. We offer appropriate channels where you can share your personal information with us and we expect these to be used in the first instance to protect your personal information from being posted publicly.
Additionally, if you click on a link to another site from our website, please be aware that the owner of that site will have its own policy regarding your information. We recommend reviewing that policy before submitting any personal information.
COOKIES
We utilise cookies, which are alphanumeric identifiers sent to your computer's drive, to recognise your browser and track your usage of our website. You can disable cookies by adjusting your device's browser settings, but please be aware that this may limit your access to certain features of our site. If this does occur, you can always contact us on info@kimptonproperty.co.nz to see how we can assist you by other means.
Kimpton Property Management does not aim to unreasonably limit your ability to use our services, in your choice to take extra steps in protecting your information. We are open to discussing other ways of providing our services to you while you exercise your rights under the act.
If you have any inquiries regarding this policy, our privacy practices, or wish to request access to or corrections of your personal, please reach out to us at info@kimpton.co.nz.